Phone 02920 886 500

Customer Helpdesk

Customer Helpdesk

How did we do?

We would love to hear what you thought of our service. Take our quick survey and let us know what you think.

How Did We Do


Need help with something? Relax, we are here to help

We can help you in a number of ways to resolve any issues or queries you may have.

Submit A Query

Submit a query online

Save time by requesting a call back from our support team. Fill in the contact us form and we will be in touch very shortly to help resolve any problems or questions you may have.

Just fill in the form opposite with your query.

Call Helpdesk

Give our help desk a call

Sometimes it's best to speak to a person. Our help desk is open from 9am - 5pm Monday to Friday with our support staff on hand to help you in any way they can.

Call 02920 886 500.

Online Training

Online Training

Our system might be user friendly but we all need a little help sometimes. Our training team are on hand to offer support and training via our online interactive training webinars on all Creditsafe products.

Online Training»

Find Faqs

Find your answer in our FAQs

Sometimes we may already have the answer for you. Why not have a look at our FAQs which are easy to navigate and find the answer to the question you might be asking.

Creditsafe FAQs»

Service Promise

Our service promise

We know how annoying it can be when you're waiting for help which is why we aim to respond to and resolve any query you have the same day.

We are good at keeping our promise with 98% of queries responded to and resolved the same day.


Check out some of our online training sessions...

Company Reports

Learn how to search for and utilise a UK company report.

Marketing Data

Learn how to find your next customer with step by step training.

Consumer Reports

Discover how to find information on consumers.