The Creditsafe Complaints Procedure
Whilst we aim to provide 100% customer satisfaction we understand that we may not get this right all of the time. At Creditsafe we are constantly offering training and support to our staff members to ensure that the level of service you receive are what you expect however if we have not met your expectations please let us know.
How to make a complaint and what will happen next?
In order to make a complaint to Creditsafe please complete the form. Please provide us with as much information as possible so that we can fully investigate the issue and ensure it does not happen again.
Call 02920 886 500.
Once we have received your complaint we will investigate it and we will be back in touch with you within 1 working day.